Have a question or spotted a bug? Drop us a message and we'll get back to you as soon as we can - usually within a day or two.
support@htnstudio.comIs my data private? Who can see it?
Only you. Your trip names, dates, and photos are stored locally on your iPhone and never sent anywhere. See our Privacy Policy for full details, including the one narrow exception for destination search suggestions.
How many trips can I add?
Your first 3 trips are free, forever — no trial, no ads. Unlocking Plus with a one-time purchase removes the limit for unlimited trips, and also unlocks the full set of photo, colour, and text style options.
I got a new phone. Can I transfer my trips?
Yes - if you restore your new iPhone from an iCloud backup, the app and all your trips will transfer automatically. You'll just need to re-add any home or lock screen widgets on your new device.
My widget is showing the wrong trip. How do I change it?
Long-press the widget on your home screen and choose "Edit Widget," then pick the trip you want it to show. Each widget can be set to a different trip.
Can I change a trip's date, photo, or style after creating it?
Absolutely. Open the trip and tap the edit button to update its name, date, photo, text colour, or text style at any time.
How do I add a widget to my home screen?
Long-press on your iPhone home screen until the icons jiggle, then tap the + button in the top-left corner. Search for "Until I Go" and choose a size and trip. Small and medium home screen widgets are available, along with a lock screen widget.
What happens once a trip has already happened?
The countdown automatically switches to a count-up, so you'll see something like "12 days since Bali" instead of the countdown simply disappearing.
I found a bug or have a feature idea. What should I do?
We'd love to hear from you. Email us at support@htnstudio.com with as much detail as possible and we'll look into it.